Âé¶¹´«Ã½ÍøÕ¾ Ring and Ride Service for NHS medical appointments From 2 June 2025
This is a door-to-door service for residents of Âé¶¹´«Ã½ÍøÕ¾ who are unable to access Public Transport, or where there are no public transport services available where you live. Residents are requested to contact the following service providers in the first instance:
If transport is not available with these service providers, residents may then proceed with an enquiry for transport on the FCC Ring and Ride service.
The service will assist in travelling to NHS Appointments within Âé¶¹´«Ã½ÍøÕ¾ only with the exception of Countess of Chester, Wrexham Maelor and Ysbyty Glan Clwyd as there is no A&E hospital within Âé¶¹´«Ã½ÍøÕ¾. Referrals to out of county hospitals (other than the three listed above) would not qualify within the service criteria and members should contact the above service providers.
Eligible appointments
- GP appointments within Âé¶¹´«Ã½ÍøÕ¾
- Hospital appointments within Âé¶¹´«Ã½ÍøÕ¾
- NHS Dentist withing Âé¶¹´«Ã½ÍøÕ¾
- NHS Optician appointments within Âé¶¹´«Ã½ÍøÕ¾
- Breast Test Wales Screening within Âé¶¹´«Ã½ÍøÕ¾
- Covid Injections within Âé¶¹´«Ã½ÍøÕ¾
The Ring and Ride service hours are 08:00 and 18:00 Monday to Saturday and does not operate on Bank Holidays.
You must give at least 24 hours' notice when booking a journey and bookings made after 16:00 will not be registered until the next working day. Proof of appointment may be requested at time of booking.
Fees
The service is open to members only, with an annual subscription fee of £20.
You can pay by telephone or by cheque made payable to Âé¶¹´«Ã½ÍøÕ¾.
Each journey is then charged at £2.50 for up to 5 miles and then 50p per mile after 5 miles.At initial registration and time of booking, members will also be required to answer the following questions to meet the criteria to use the service:
At initial registration and time of booking, members will also be required to answer the following questions to meet the criteria to use the service:
- Where do you live?
- Where are you travelling to?
- What is the purpose of the journey?
- Is this the first time you have had to make this journey?
- Do you have a car or access to a car?
- Are you able to use bus services?
- Have you tried Welsh Border Community Transport or Estuary Travel?
- Is this a hospital for an appointment?
You can apply to be a member of the Âé¶¹´«Ã½ÍøÕ¾ Ring & Ride Service by calling Streetscene on 01352 701234 (between 9am-5pm Monday to Friday).