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Council Tax Frequently Asked Questions


 

Setting the budget for 2026/27

A set of Frequently Asked Questions providing more detailed information about the budget gap facing the Council for 2026/27 and the steps needed to set a legally balanced budget, are also available on the Council’s website

Where does the Council's money come from?

  • 68% comes from the Welsh Government
  • 27% comes from Council Tax
  • 5% comes from the fees we charge for some other services e.g. planning fees, garden waste charges, Register Office fees

What Does the Council Spend Its Money On?

For details of the Council budget and how the money is spent

Click here

What will be the increase in Council Tax for Âé¶¹´«Ã½ÍøÕ¾ residents in 2026?

Âé¶¹´«Ã½ÍøÕ¾ is committed to keeping increases to Council Tax as low as possible, however, without additional funding from Governments and facing a closing gap in our budget of £9.519m, we have had no choice but set a Council Tax increase of 4.98% to pay for council services.
 
All six North Wales councils also contribute to the costs of the North Wales Fire and Rescue Authority and the North East Wales Coroners Service.   These costs go up every year and Âé¶¹´«Ã½ÍøÕ¾ has added an extra 0.48% to its portion of Council Tax to cover the increases in these contributions.

This brings the total increase of Âé¶¹´«Ã½ÍøÕ¾’s portion of Council Tax to 5.46%. 

When added to the money collected by the Police and Crime Commissioner and your Town or Community Council (as shown on your bill) the overall percentage increase for an average Band D property in Âé¶¹´«Ã½ÍøÕ¾ will be 5.77%.  The two tables below demonstrate the percentage and monetary increases which can be expected based on an average Band D property.

Band D Charges - Annual, Monthly, Weekly

Band D Charges - Annual, Monthly, Weekly
Band D Charge2026/27 Charge (£)2025/26 Charge (£)Annual Difference (£)Monthly Difference (£)Weekly Difference (£)
Âé¶¹´«Ã½ÍøÕ¾ £1,914.92 £1,815.78 £99.14 £8.26 £1.91
North Wales Police & Crime Commissioner £398.25 £372.15 £26.10 £2.18 £0.50
Town & Community Councils £63.00* £58.54* £4.46* £0.37* £0.09
Total Band D Charge £2,376.17 £2,246.47 £129.70 £10.81 £2.50
Analysis of Band D Charges
Analysis of Band D Charges
Band D ChargeCouncil Tax Charge 2026/27 (£)Council Tax Charge 2025/26 (£)Annual Difference (£)Annual Difference (%)
Âé¶¹´«Ã½ÍøÕ¾ £1,914.92 £1,815.78 £99.14 5.46%
North Wales Police & Crime Commissioner £398.25 £372.15 £26.10 7.01%
Town & Community Councils £63.00* £58.54* £4.46* 7.61%*
Total Band D Charge £2,376.17 £2,246.47 £129.70 5.77%

*average cost across all 34 Town and Community Councils, the cost on individual bills will differ from Council to Council

What does my Council Tax pay for?

Council Tax is a local tax collected by councils in Wales and is based on the value of domestic property as set by the Valuation Office Agency.

Your Council Tax bill is made up of three separate charges – the charge being made by Âé¶¹´«Ã½ÍøÕ¾, the charge for North Wales Police, and the charge for your local town or community council.

Council Tax raises just 27% of the money the Council needs to pay for local services. The biggest part of our income 68% comes from Welsh Government in the form of a grant. The remaining 5% comes from the fees we charge for some services.

The Council Tax we collect is not a direct bill for the individual services provided by the Council but is pooled together to help pay for all the services we deliver.
Council Tax payers have to pay the amount of tax due for their property and cannot ask for a reduction or discount because they, or members of their family, are at a stage in their lives where they do not use some of the services provided by the Council.

Each year we provide a breakdown of where the Council's income comes from and how the money is spent.

To see the list click here

What do town and community councils do and why are they on my bill?

Town and Community Councils provide additional services, facilities and amenities on a local basis to the neighbourhoods they serve.

Town and Community Councils set a budget each year of how much they require to be funded through Council Tax. This is known as a Council Tax `precept` and is based on your property valuation band. Âé¶¹´«Ã½ÍøÕ¾ is responsible for collecting Council Tax on behalf of the 34 Town and Community Councils in the County.

The amount of ‘precept’ charged by your Town and Community Council is shown on your overall Council Tax bill. Âé¶¹´«Ã½ÍøÕ¾ collects all tax owed and then pays your local Council its share.

Why is there a charge for The Police and Crime Commissioner on my bill?

It is the responsibility of the Police and Crime Commissioner for North Wales to provide an efficient and effective police service for the North Wales area. This includes working with the Police and Crime Panel to set a budget for North Wales Police. The Government provides the majority of the funding necessary to run Police services in North Wales. The rest is raised through Council Tax. This is known as a Council Tax ‘precept’ and is based on your property Valuation band.

Âé¶¹´«Ã½ÍøÕ¾, along with the other five councils in North Wales, is responsible for collecting Council Tax on behalf of the Police and Crime Commissioner for North Wales.

The amount of ‘precept’ charged by the Police and Crime Commissioner is shown on your overall Council Tax bill. Âé¶¹´«Ã½ÍøÕ¾ collects all tax owed and then pays the Police and Crime Commissioner its share.

Each year the Police and Crime Commissioner for North Wales publishes budget information about the spending plans of North Wales Police.

Click here for more information

Why is a Council Tax increase needed?

When allocating its overall budget Welsh Government assigns a portion to fund council services.  This money is then shared out between all 22 Welsh councils.  The amount each council receives is worked out through the Local Government Funding Formula.  This looks at things like the geographical size of the council, how rural it is, the size of its population, the economy of the area in terms of wealth and poverty. 

Âé¶¹´«Ã½ÍøÕ¾ has the sixth largest population in Wales, however, under the Funding Formula, Âé¶¹´«Ã½ÍøÕ¾ is a low funded Council, positioned 19 out of 22 Councils for the amount of money it receives per head of population (see table below).   This is £170 lower per person than the Welsh average.  If Âé¶¹´«Ã½ÍøÕ¾ received the Welsh average, it would be around £26.5m better off financially. 

Since 2008, due to reductions in funding by United Kingdom and national governments, Âé¶¹´«Ã½ÍøÕ¾ has reduced its spending by £142m so there are very few opportunities left to further cut back on spending.

Like individual households, the Council is feeling the effects of rising prices and after 16 years of reduced funding and having to cut back on spending, there are very few opportunities left to do things differently to save money.   

In December 2025 the gap in our budget was forecast to be £28.945m

Taking account of:

  • Welsh Governments provisional settlement announcement (a 2.3% increase for Âé¶¹´«Ã½ÍøÕ¾),
  • and an indicative 5% council tax increase 

this gap was reduced to £9.519m

Welsh Government later announced in January an increase in its settlement (from 2.3% to 4.1% for Âé¶¹´«Ã½ÍøÕ¾).

Whilst this extra funding was welcomed it still wasn’t enough to close the gap and we have been left with no option other than to make hard choices about where to cut our spending. 

To achieve a legally balanced budget the Council:

  • asked all services to identify further budget reductions.
  • increased fees and charges for some services.
  • settled on a final Council Tax increase of 4.98% to pay for council services, with a further 0.48% to help pay for increases in our contributions to the North Wales Fire and Rescue Authority. 
Council2026-27 final funding from Welsh GovernmentWelsh Government funding per head of population (£)Position in Wales per head of population
Blaenau Gwent 165,530 2,439 1
Merthyr Tydfil 142,226 2,412 2
Denbighshire 229,908 2,341 3
Rhondda Cynon Taf 556,416 2,291 4
Neath Port Talbot

326,025

2,276 5
Caerphilly 398,562 2,253 6
Torfaen 205,875 2,187 7
Gwynedd 264,009 2,185 8
Newport 356,168 2,121 9
Ceredigion 153,336 2,112 10
Carmarthenshire 400,106 2,097 11
Isle of Anglesey 144,585 2,092 12
Conwy 233,503 2,032 13
Bridgend 296,168 2,008 14
Swansea 502,797 2,001 15
Powys 267,568 1,981 16
Pembrokeshire 248,890 1,979 17
Wrexham 268,026 1,939 18
Âé¶¹´«Ã½ÍøÕ¾ 294,090 1,887 19
Cardiff 716,999 1,868 20
The Vale of Glamorgan 240,134 1,769 21
Monmouthshire 144,723 1,525 22
Total Councils 6,555,645 2,057   

*Aggregate External Finance

Unitary AuthorityCouncil Tax Increase Percentage (highest to lowest)Rank
Conwy 6.50% 1
Caerphilly 6.35% 2
Monmouthshire 5.95% 3
Vale of Glamorgan 5.50% 4
Âé¶¹´«Ã½ÍøÕ¾ 5.46% 5
Denbighshire 5.22% 6
Gwynedd 5.17% 7
Anglesey 5.10% 8
Merthyr Tydfil 5.00% 9
Bridgend 4.95% 10
Carmarthenshire 4.90%

 

 

11



Powys 4.90%
Wrexham 4.90%
Newport 4.90%
Ceredigion 4.75% 12
Pembrokeshire 4.60% 13
Rhondda Cynon Taf 4.00% 14
Torfaen 3.95% 15
Swansea 3.90% 16
Blaenau Gwent 3.75% 17
Neath Port Talbot 3.50%

18

Cardiff 3.50%

More detailed information on the financial challenges facing the Council and setting the budget for 2026/27 can be found in The budget, your Council Tax and local services Frequently Asked Questions

What can I do if I can't afford to pay Council Tax?

Council Tax payers on a low income and in receipt of welfare benefits including Universal Credit, may be entitled to some help towards paying Council Tax. This is called the Council Tax Reduction Scheme (CTRS). To see if you can get any help to use our benefits calculator.

If, having used the benefits calculator, you believe you may qualify, you can to submit an ‘on-line’ application for CTRS.

To help Council Tax payers budget around monthly payments, the Council can also offer instalments over 12 months instead of 10, or as many months that remain in the year up to March. We also offer further flexible payment options including the opportunity to pay weekly or every 4 weeks.

If you want to change your method of payment, set up payments over 12 months, or need support making payments to your Council Tax, you can get in touch with the Council Tax team by telephone 01352 704848 or Email: local.taxation@flintshire.gov.uk.

To set up a Direct Debit simply and quickly

Why doesn't the Council chase those who don't pay their Council Tax on time - surely that would help to keep Council Tax increases down?

Figures published by the Welsh Government show that Âé¶¹´«Ã½ÍøÕ¾, with the support of local residents, is already one of the highest performing Councils in Wales in its collection of Council Tax.

During 2024/25 households have understandably had difficulty meeting their Council Tax payments. However, by reaching out to these households and supporting them with applications for Council Tax Reduction Support and making bespoke payment arrangements on a case-by-case basis has ensured Âé¶¹´«Ã½ÍøÕ¾ continue to be one of the highest performing councils in Wales in terms of council tax collections.

We will continue to support these payers with their payments, and we anticipate that we will eventually collect at least 98.8% of council taxes that are due in any given year- this is well above the current Welsh collection average of 97.9%.

In the financial year 2024/25 despite the anticipated effects of the cost of living, the Council collected 97.2% of Council Tax in the year it fell due which is well above the national average collected across Wales in that year of 95.6%. This was also higher than the average collection rate across England of 95.9% and in Scotland of 95.5% as illustrated below.

This places Âé¶¹´«Ã½ÍøÕ¾ as the second highest performing Council across the 22 counties in Wales.

Collection Rate Comparison 26

We continue to work with residents by making it easier for residents to pay their bills and to access our services.

We do recognise that some households struggle to pay and would urge anyone who is finding it difficult to pay to always make early contact with the Council Tax Service on 01352 704848 or by visiting our website.

Why am I charged Council Tax to help support services I don't use?

Your Council Tax contributes to the full range of services we provide, other than Council Housing which is paid for by Council tenants through their rent.

Council Tax payers have to pay the amount of tax due for their property and cannot ask for a reduction or discount because they, or members of their family, are at a stage in their lives where they do not use some of the services provided by the Council.

Education and social care are examples of services which councils provide as an extension of the Welfare State. We all make our contribution to funding them, regardless of whether we engage these services on a personal basis.