Âé¶¹´«Ã½ÍøÕ¾

Alert Section

Business advice - Trading Standards


This is a free service where trained officers will provide advice and guidance to all Âé¶¹´«Ã½ÍøÕ¾ traders to help them comply with the legislation we enforce.  Business advice is not given in relation to civil disputes between businesses.

We:

  • aim to ensure a safe and fair trading environment for consumers and businesses alike
  • enforce the law and regulations that govern goods and services which we all buy, hire or sell.
  • promote fair, safe and honest trading practices in Âé¶¹´«Ã½ÍøÕ¾.
  • have a statutory duty to enforce a wide range of consumer laws and provide help and advice to businesses and consumers.
  • enforce consumer protection legislation covering unsafe goods, product descriptions, short weight etc and have powers to ensure compliance with the law.

Please view the Trading Standards - Business Charter for further information. This charter explains the Trading Standards Service which is available to Âé¶¹´«Ã½ÍøÕ¾ businesses.

Business advice leaflets

For a range of online business advice leaflets please visit the following website: 


Contact us

Consumer advice telephone: Welsh 0808 223 1144, English 0808 223 1133

Business advice telephone: 01352 703181(We only give business advice on matters between a business and a consumer, we do not give advice on matters that are business to business)

Email: trading.standards@flintshire.gov.uk

Write to:
Âé¶¹´«Ã½ÍøÕ¾ Trading Standards Service,
Planning, Economy and Environment Directorate,
Tŷ Dewi Sant,
St. Davids Park,
Ewloe,
CH5 3FF

Our Office hours are 8:30 to 17:00 Monday to Friday